Pathetic service

3 months ago, my house line went dead. After numerous calls and so called “restoration” messages my land line is still inactive. Today I was told I have the wrong phone as Telkom was supposed to provide a wireless phone with the router I received. It’s beyond pathetic to have to ensure people do their jobs- what are they getting paid for? I was even told by a consultant that I needed to follow up on the technical side as to why my request was closed. It’s frustrating to spend extra money unnecessarily and run around to make sure people are doing their jobs.