PATHETIC SERVICE

I am SO FRUSTRATED at this **** NETWOR****!!

Firstly i went to the store to put my contract onto a prepaid number, Tumelo from telkom tech support changed my prepaid number to a different number which i NEVER gave consent to, i was not even notified. and never gave any authorisation to this. Secondly, ive had sufficient funds in my account and now telkom is telling me that my account is in arrears, NOT EVEN MY FAULT, but now they making it seem like its my fault that my debit hasnt gone off. Thirdly, i havent had any feedback but i was promised 48 hours, but its been more than a week. If you go through hello peter under the Telkom network, theres only one star ratingS, which says alot!! I Absolutely hate that this network cannot control their workers who are so *********** and cannot do their jobs properly.

I need my issues to be sorted asap, as this is inconveniencing my life and this is a service that im paying for monthly and have been a loyal customer.

Telkom please respond to this and i will forward my details as this needs to be attended to urgently.