1 reviews | Active since Jan 2017

04 Feb 2021, 16:28

Pathetic Service.

This company. I don't even know where to start you constantly overcharge me and when I put my foot down and change my banking debits you finally credit it but then want me to pay because you couldn't debit money you wanted to *****? please note there is no way in hell I am paying this debit order rejection fee and I will not update my banking details ever with you. From now on it will be a manual payment. I suggest this amount also be credited because I can never get anyone to call me to assist and your online people that you chat to on the portal are always rude and useless, they literally can't sort out any problem and your people in-store can't help so what is the point of this company? by the looks of it you are just completely useless. I even have a video of one of your agents arguing with me that I had to pay an obligation fee that was already finished and wouldn't listen to me only for you to finally credit it after 2 months are fighting. I can't even explain the frustration from this. I can understand why people go to your stores and scream. It's because of this horrible service you offer. how do you even justify R202.70 for a rejected debit order? that doesn't make any sense.

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