DPvW
Du Preez van Wyk
1 reviews | Active since Dec 2015
23 Dec 2015, 07:56
Pathetic Service
Over a month ago I placed an order online for a Sony Experia M5 on SmartPlan 100. After some time, I realised that nothing was happening with my order. Two weeks ago, I requested the progress on my order. Eventually, I received a call from Telkom. I had to provide all of my personal details again over the phone as they could not \pick-up"my order. After being approved"
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Telkom's replyOfficial
23 Dec 2015, 09:23Hello jhbkian35,
As per our telephonic conversation, we have escalated the query to our online sales team to cancel your order.
We apologize for the unsatisfactory service and inconvenience caused.
For further queries, email us on: ***
Your social media reference number is SM180824.
Regards,
Joshua
Telkom Social Media Team
As per our telephonic conversation, we have escalated the query to our online sales team to cancel your order.
We apologize for the unsatisfactory service and inconvenience caused.
For further queries, email us on: ***
Your social media reference number is SM180824.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply23 Dec 2015, 09:23
Official
Hello jhbkian35,
As per our telephonic conversation, we have escalated the query to our online sales team to cancel your order.
We apologize for the unsatisfactory service and inconvenience caused.
For further queries, email us on: ***
Your social media reference number is SM180824.
Regards,
Joshua
Telkom Social Media Team
As per our telephonic conversation, we have escalated the query to our online sales team to cancel your order.
We apologize for the unsatisfactory service and inconvenience caused.
For further queries, email us on: ***
Your social media reference number is SM180824.
Regards,
Joshua
Telkom Social Media Team