SA
Shafieka A

1 reviews | Active since Mar 2019

04 Mar 2019, 16:55

PATHETIC SERVICE

Good morning idnt really know how this site works but i would like for this post to be put "out there". I have been having troubles with Telkom in canal walk I was assisted by Shafiek Khan last year December when i took out an early upgrade. The fees that were communicated to me was not that which was eventually dedcuted from my account. I went back to the store on more than one occasion and i have even spoken to the Manager. He was also of no assistance to me. I had to go back to the Telkom store and few weeks before the first debit went off and spoke to Shafiek Khan again. He pretended to send through the complaint. However when it came to End January the disputed debit order still went off. When i phoned into Telkom they confirmed that no complaint was ever sent through to them. To date the debit order is still deducting and it was not communicated to me. I have on numerous occasions called into the Finrite insurance to confirm cancellation and yet still their also deducting!!! This is really taking my anger to the very next level!!! Please help!!!

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