PATHETIC SERVICE

After going in to telkom store at menlyn twice and lodhing a complaint receiving a reference number and have been told that telkom will give me a call back still no call received

I cancelled my contract in January!!! On the 8th of February I woke up and there was no data on my wifi router

So how I was explained it I need to cancel my contract 30 days before my contract expires other wise I will automatically fall on a month to month basis and this was not the right way to treat a client Telkom. And I was explained Telkom deducts money at the end of the month for the month that you used your data. So the consultant called a person at management who according to my knowledge should now exactly what the problem was and why I rocked up at Telkom on the morning of the 9th of February DUE TO NO DATA AND IT WAS NOT EVEN 30 DAYS AFTER I CANCELED MY CONTRACT

So the person on the line did not understand why we were calling him I WANT TO KNOW WHY I GOT BILLED FOR FEBRUARY IF I ONLY HAD DATA UN TILL THE 8TH OF FEBRUARY I WAS SUPPOSED TO ONLY PAY A PRO RATA FEE So today here I am again complaining I have till date not received my feedback and any answers on y questions that I have raised with telkom you deducted an amount from my account this month and today i received another bill for March ??

Telkom is ridiculous I am on my way to the bank to reverse that money you stole from me and I have already canceled my debit order with you and I have all my proof on how pathetic Telkom and service is.

Someone from Telkom that understands my complaint please call me and explain

Regards Nici **********