Pathetic Service

Another world first for SA, TELKOM a communication company that does not communicate. service is great until you have signed then you have better chance of winning the lotto than actually talking to anyone, dial 10213 and pack a lunch. you will need this while you wait. The call centre changes the feedback on a daily basis when you can actually get through. There are no senior staff members to talk to for assistance, you can only Email escalations. prompt auto response then nothing. You get a phone call "we are outside your house but no one is home " "WHY" absolutely no communication on when to expect the installation crew to arrive. BIGGEST MISTAKE I MADE SIGNING UP FOR ADSL WITH TELKOM. CURRENTLY R2000 OUT OF POCKET FOR DATA PURCHASES WAITING FOR TELKOM