PS
Paul S

1 reviews | Active since Jul 2012

14 Dec 2015, 10:00

PATHETIC SERVICE

After receiving my new handset, I was waiting for my number to be ported. This mater was escalated, numerous emails sent, and 5 days later, still no response from telkom mobile. I'll reserve further comment, but will end off by saying that I am disgusted, in fact flabbergasted by the fact that companies till treat clients this way!!!!

0
Replies (1)
Telkom
Telkom's reply02 May 2023, 21:58
Official
Hello paulsavel,


Thank you for making contact with us. We apologise for the frustrations you have experienced.

To port your number you either need to visit a Telkom Direct Shop with your ID and proof of address or you can buy a new sim card and sms PORTME#IDnumber#ICCID to *** from your old sim card. Thew ICCID is the long number found on your new sim card it starts with 89.\