Pathetic Service

I have been trying to cancel my data contract with Telkom since 10:00 this morning. I called the call center number 10210 three times only to be told that, I need to logon the Telkom website to complete this request. After trying several times to register on the website I called the call center again to find out if they could assist me, the lady that I spoke to was very helpful, however she could not find any of my details on the system to continue with this cancellation, yet Telkom is very quick to deduct their money each month.

I need someone to call me as soon as possible to cancel my contract, if I do not receive any feedback by the 10.12.2018 @ 10:00am I will be taking this matter further.

Also you guys should update your landline numbers for your stores on google as none of them wor****!!!!

This is the most pathetic service I have ever received and would not recommend anyone to join Telkom if this is the type of service that you provide to your clients