Pathetic Service

Good Day

I have contacted Telkom beginning of the year to cancel one of my lines that I have with them. I changes from ISP. So gladly helped me to put the line in the holding pool etc. But never stopped the debit order and now they are *****ing my money for 7 months. I phoned, I've emailed and still not luck. Why are Telkom allowed to STEEL PEOPLES money. I am so mad and frustrated. Why do I need to go to this extent. Pathetic.