BM
Bivash M

1 reviews | Active since Aug 2011

04 Dec 2015, 12:30

Pathetic service

<br> Good day<br> <br> <br> I have complained probably over a dozen times to Telkom technical team to sort out the unstable adsl line that I have for the past few months and it's getting worse. <br> <br> Here are my fault references 160cnk120815<br> 260cnk141015<br> 561cnk261015<br> 214cnk041215<br> <br> These are 4 references in less than 6 months. The problem is at the exchange server !!!! But no one is bothered sorting the problem out. Everytime I call they do the same thing and it works for a little while and then it goes dead. Look at the notes on each complaint the call Centre will even tell u the problem is at the exchange. The line is intermittent and the problem is not at my house or with my router it's at the exchange server ...<br> <br> I beg that someone helps me resolve this problem once and for all PLEASE !!!! <br> <br> Regards<br> Bivash Maharaj ***<br>

0
Replies (1)
Telkom
Telkom's reply04 Dec 2015, 13:01
Official
Hello Bamster,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.


Included below is the link to your report.

http://hellopeter.com/company-zone/update-response?report=***

***

Regards
Narriman
Telkom Social Media Team