MN
Malcolm N

1 reviews | Active since Dec 2016

02 Oct 2018, 09:25

Pathetic service

I am unable to contact Telkom via e-mail!

I responded to a promotion via a link on an e-mail I received and nobody has been in contact with me since - it's been a week since I responded.

For a company in the communications industry this is rather pathetic.

0
Replies (3)
Telkom
Telkom's reply27 Oct 2018, 11:30
Official

Hi NaidooMR,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please advise if you were assisted regarding the product you requested. If not, please send the details via private message for us to assist.

We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

MN
Malcolm N's update29 Oct 2018, 08:54
Reviewer Update
Please forward the e-mail address I can communicate with Telkom on.
MN
Malcolm N's update23 Nov 2018, 10:05
Reviewer Update
I still have not received a response!