Pathetic Service
I have logged a call for a fault on my line on the 12th of July 2018 and received a reference. To date I have been calling everyday for feedback on the progress of this fault and there has not been any progress whatsoever. Telkom are just ridiculous when it comes to service delivery. No feedback and taking forever to fix a simple fault where I have literally told them where the fault is.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Your reference number is currently assigned to a technician for assistance. We will also assign an agent to chase up on your behalf.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Your reference number is currently assigned to a technician for assistance. We will also assign an agent to chase up on your behalf.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,