Pathetic service

I want to complain about the service of Telkom( no service is a better name) about two months ago we experienced the same problem, we can receive e-mails but could not send e-mails, after phoning the call Centre several times we went to TelkomN1 city where a guy quickly rectify the problem. About a week ago the same problem occurred. We went back to N1 city where a guy (Keenyn) helped us on Tuesday the 10th, according to him it must be a problem with my iPad he could not rectify it and after I was there I cannot receive nor even have an email account. According to him he locked a call and a IT specialist will contact me in 48 hours. Friday the 13th I phoned the call Centre and spoke to Nandipha reference ********** 6, after spending 38 minuets on the phone she said no call were locked and it is a IT matter someone will phone me in 48 hours again nothing. I want to tell everyone how pathetic Telkom is, I do not want to make use of them anymore.