Pathetic service

Well I guess this won't get us any further than what it did before.

So telkom sends me a bill of over R1000 each month (this is fine on the basis that you pay for what is not in the allowance) BUT don't expect me to pay for ADSL but you can't even deliver half of the month . and still tell me that I called out for a technician and I haven't even called in about a problem. The line was changed after the last tech was at my residence and I was told the line was faulty and had to changed which was done but still no improvement.

Compensation isn't even a factor, that should be given automatically or even better, cancel this line and pay your own cancelation fee.

This is pathetic. I pay for a service I don't get and every single person in my neighborhood on telkom ADSL has no issue, and all telkom says is they are sorry? Sorry isn't paying R1000 per month! Sorry isn't helping my damn Internet connection and I don't see why I should report an issue when I just wait in a queue for over 30mins to hear something I knew already.

This better sorted out fast before it goes higher.