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Bolivian B

1 reviews | Active since Mar 2014

27 Nov 2015, 14:02

PATHETIC SERVICE!!!

Good day,<br> <br> We have been into the store on numerous occasions to query when telkom will come and set up the adsl (wifi) to which we were told they will despatch someone on the 10/11/2015, today we are still waiting.We have received absolutely no communication from telkom and cannot get hold of anyone to assist.<br> <br> We have visited telkom again yesterday 26/11/2015, we were told to pay R700, we asked where is this coming from all of a sudden as we have been into the store how many times before and this was not communicated to us.We asked why do we have to pay the R700, the person helping us said they don't know that's just what the system says (how professional). We said ok, fine we will pay the R700 there and then to which the \telkom employee"responded we cant make payment cause the tills are closed. REALLY!!! <br> <br> <br> What kind of service is this?? This is the worst service I ever came across."""

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Replies (1)
Telkom
Telkom's reply27 Nov 2015, 17:53
Official
Hello annoyed#,

Please allow us an opportunity to investigate the query, liaise with relevant teams and we will make contact to provide feedback.

Your social media reference number is SM172295.

Regards,
Joshua
Telkom Social Media Team