Pathetic Service

After 3 weeks of sitting without WiFi Telkom finally decided to come out and fix the problem. Someone from Openserve came out yesterday to fix the problem. Yippee problem fixed, WiFi up and running. This morning, absolutely no WiFi. The call center has a limited service on a Sunday and no one can give you a timeframe of when the problem will be dealt with or fixed. Why the hell am I paying for a service when it doesn't even work, and I have to wait weeks before the problem is resolved. Pathetic beyond words. Someone better contact me with regards to this or have this fixed ASAP. Do you not pride yourselves on customer service. Well I guess not if this is the service you provide to your paying clients.