Pathetic service

I had perfectly good service from telkom until I moved. I requested telkom to move my line from one house to another on 27 March 2018, after numerous queries and complaints it was finalized on 25 April only to be double charged at the end of April. On enquiring in store and being put on the phone with accounts the person told me that it's not a problem and that I will be credited for the overcharge as the initial person arranging the line move informed me that all services will stop working at the old premises on 2 April. I was also assured that I will only be charged pro rata. It is end of June now, I have visited 3 different telkom stores, lodged 10+ tickets and probably spent 5 hours plus on the phone with no joy. I am even being charged triple as of May and everyone just keeps telling me it will be sorted out shortly. After another store visit on 14 June and another conversation with someone in accounts my account was suspended on Saturday 16 June. No one has contacted me to enquire and after calling on my minutes no one can tell me exactly why it has been suspended. All I know is it has been escalated to the "back office" to sort it out, problem is it can take upto 16 days... Best part is "back office" has no number and I can't speak to a manager either. I have never experienced any worse service. My business is standing still but that is no problem for telkom. More *********** people will be hard to find and I will be sure to tell anyone to stay away.