SF
Shafiek F
1 reviews | Active since Jun 2014
24 Nov 2015, 09:59
pathetic service
I have a phone on contract with telkom and wanted to book it in for repairs this morning 24/11/2015 but waheed at the cape town branch advised that i should have the receipt in order to book it in. how pathetic is this. the phone is still on contract and i am still paying it. it is out of warranty and i am paying for the repairs out of my own pocket. i have been with telkom for more than a year now and its been a terrible experience from the start. please assist urgently.
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Telkom's replyOfficial
24 Nov 2015, 10:10Hello MSFryddie,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM170915
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM170915
Kind Regards
Colleen
Telkom Social Media Team
Telkom's reply24 Nov 2015, 10:10
Official
Hello MSFryddie,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM170915
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM170915
Kind Regards
Colleen
Telkom Social Media Team