1 reviews | Active since Mar 2012
Pathetic service
I have a data contract from Telkom for 2 years now. I want upgrade my data no ********** to the new data contract advertised, 11mb data for R139 pm and it comes with a new router. I phoned 10213 several times but without assistance as they keep asking me to call 10213 and select various options but when i do reach that department, they say they cannot assist. This is a waste of my time as i am making the call. Further my spouse and I took out data contracts 2 years ago at the same time, he was able to upgrade yet I am been given the run around.... But should one payment be missed, I am 200% confident that Telkom would make an issue of it but the service cannot be returned.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,