pathetic service

I took out a contract in September for a haiwei p8 lite with Telkom mobile in Durban, Chatsworth Centre. Its now November and I still don't have my phone. What kind of business has specials with no stock of items let alone having an incredibly below mediocre waiting period. As a credited South African semi-private company I expect better, South Africa deserves better. On Saturday I went to that branch to sort this stupid issue out. I waited for an hour and when I got a consultant he said \he would make a plan"make a plan that for something that rightfully belongs to me ?! He then asked me to fill in application again and I did not have a my documentation with me so I couldn't seems like he stock of the phone but wanted me to fill in my application again. I certainly could not fill it in an was told to come back of Monday to the consultant with which took the contract. This is very pathetic of Telkom and by far is the worst service I've experienced in my life. The Durban Chatsworth Telkom mobile branch really needs to get their staff and service provision together. Incompetency is the only word for this! Bunch of buffoons !"""