Pathetic Service

I do not know if this process will even be worth it. I have had endless problems with Telkom for the last 6 months. They either suspend my services for their errors or they debit my account with ridiculous amounts. My most recent problem is them suspending my service for R8.50. No one called to advise me, they just suspended my line. It has now been 3 days since i had to pay in R 8.50 and guess what.... still no line. i am so over the continuous apologies yet no one can actually fix the problem that they caused. it would really help if someone could actually fix this.