cP
clive P

1 reviews | Active since May 2018

29 May 2018, 18:12

pathetic service

I have been trying effortlessly to cancel a previous contract, in May took out a new contract was sent 2 devices in error now i am been billed for 3 devices instead of 1...called in on 3 occasions and was promised to escalate the issues and will be called by the manager, no replies as yet...now i need to use my lawyer to resolve.

0
Replies (1)
Telkom
Telkom's reply09 Jun 2018, 09:45
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,