AJ
Aarthi J

1 reviews | Active since May 2017

24 May 2018, 19:42

Pathetic Service

I sent an email to cancel my Telkom line over a month ago however to date no response. It is pathetic that a huge company cannot attend to a simple instruction. It seems in order to continue making money this company will resort to this. Shocking!

0
Replies (2)
Telkom
Telkom's reply05 Jun 2018, 14:12
Official

Hi Aarthi

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,

AJ
Aarthi J's update05 Jun 2018, 15:13
Reviewer Update
Since the poor customer service is on your side, why must I still pay for a service I requested cancelled?