Pathetic service

Telkom you responded & said my case was resolved but Telkom you still debit my account on the day we did not agree upon, Absa: CHEQ6030, Returned, 15/05/18 HEADOFFICE - NAEDO DO UNPD, TELKOM /TELK ********** 46P, R2,500.00, Available R25.85. Help ********** 600; SEBOKPM018, who is going to pay for this , stop destroying my credit record. I did received this from Telkom Your case no ********** 0 is resolved. Please call 081180 for Telkom Mobile related queries and 10210 for Telkom Services and Products related queries. it shows that Telkom is not willing to make their customers happy. You don’t even call me to inform me how did you resolved my case. You said I am the one who need to call. Telkom you really inconvenience my life. I am so sad right now.