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Lisa M

1 reviews | Active since Sept 2017

11 May 2018, 12:01

Pathetic service

I am not really happy with telkom, i signed for a Huawei WiFi paying R99 and all of a sudden i am receiving a bill that i should pay R598, where is this coming from. and i wont pay for this or they should just block it but i wont pay for something we never agreed on

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Replies (3)
Telkom
Telkom's reply25 May 2018, 14:33
Official

Good day LisaNorms
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

LM
Lisa M's update13 Aug 2018, 13:25
Reviewer Update
This is not true i am not even using the wifi anymore and every month the statement is increasing so pathetic that i dont even understand where on earth they are getting this amount from. please stop debiting my account
LM
Lisa M's update06 Feb 2019, 08:24
Reviewer Update
i am not getting any response from this, why do you keep debiting my account. you went on to debit more than we agreed on paying. i agreed to pay R99 not R300 you went and debit and this is just a pathetic Network provider and i wish the whole nation can see that signing with telkom is signing for a death wish.