pathetic service

In February 2016 I cancelled my contract with Telkom as it was the end of its two year term It is now 2018 and I still getting statements of usage each month since the contract was discontinued I have been in contact with telkom numerous times but always the same answer "its not my job, "sort it out yourselve" , "just keep on paying the amount" or I do not care and do not have to provide a service"

It is the worst service provider ever and not even to mention that I m also struggling for two years to get my MPS fixed. It stays below 2.00 MPS Here they also have the same answers as above Is there someone out there that can help and knows what they are doing obviously not