Pathetic Service

Seven (7) weeks ago I phoned Telkom iot have my existing ADSL line upgraded from 2 to 8Mbps. I have phoned perhaps at least 20 times in this period and there has been NO progress yet. The first 3 Telkom sales persons said that it would take between 48 hours and a maximum of 14 working days. So far nothing has been done. The most pathetic service and nobody can be held accountable because a different person helps every time, and all, either do not have an answer or they fabricate the biggest nonsense.