Pathetic Service

Extremely frustrating service from Telkom, just when I thought things were improving. I requested my line to be moved which took over a month to finally do, also the process you use to schedule technicians is totally unhelpful. After my line finally gets moved I can receive phone calls but cannot make phones calls, I get the message my account is terminated, although I have a prepaid line with over R1500 credit. Called the call center , they put me through billing, then sales, then through to technical all of this and getting cut off twice in this process. Repeat above again when they tell me to log another call with technical. Technical then handle the call that day then says it is sorted when it is not, call call center again and then after getting the run around again I am then told because it is a new line i need to wait 48hrs, after 4 days now my line still does not work. I am really tired of this kind of service, cant someone fix a simple account issue !!!!! I also want a refund on this past two months billing as I cannot pay for a service that is not provided.