Pathetic Service

My line was disconnected in error on the 14th of February 2018. Ever since that day we have been calling the 081180 number. The staff are very inefficient and some of them very rude and arrogant. The supervisors or managers avoid taking the calls. After a week we managed to speak to a lady that claims to be the supervisor (Audricia ********** From the time the consultant put me through to her, until the time she took the call was 45minutes. She is very inefficient. To date she has not responded to my queries, neither has she done follow ups. She is very aware of the fact that we as a business are loosing money. I have since that date paid telkom an amount of R3740, and I am still without service. How did the levels of service offered by telkom drop this drastically. Dissatisfied Customer