Pathetic service

I called Telkom today as my phone is due for an upgrade and enquired about the Samsung Galaxy S9 Plus. I spoke to a lady by the name of Ronelda who had absolutely no interest in assisting me. This is the first time I have experienced such disgusting behaviour with a Telkom consultant. I enquired about the colours of the phone as I wanted to preorder the Coral Blue and the website only showed Lilac Purple, Titanium Silver & Midnight Black available for preorder. She insisted that they did not have stock of the phone so I cannot order it in colour. But the website clearly shows the 3 colours and I told her this. I did inform her that I am aware that there is no stock available as yet and the phone is on preorder. All I wanted to know was whether or not Telkom was going to receive the Coral Blue. A simple “I don’t know” would have sufficed. Instead she said “Thank you for calling Telkom Mobile” and put the phone down in my ear while I was speaking to her. I’m not sure what kind of people Telkom are employing but that was the most pathetic service I have received being a loyal Telkom customer for the past two years. I would honestly rather take my service elsewhere. I asked a simple question and I got the phone slammed in my ears. This is highly unacceptable. I would rather cancel my contract if this is the kind of service I received. I am terribly disgusted.