JM
Joanne M
1 reviews | Active since Nov 2015
04 Nov 2015, 14:26
Pathetic service
Telephone line has been faulty for 2 weeks, account was suspended due to account being in arrears. Paid account, phone still not working, not even a DIAL TONE. Phoned Telkom about 10 times, was told yesterday that a technician would be there to fix the problem. No one arrived. A days pay lost..... Then phoned today, was told to wait till the 11th of Nov as a TECHNICIAN hasn't been assigned to the fault yet!! Really!! I can't wait till the 11th!! Absolutely terrible service!!
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Telkom's replyOfficial
04 Nov 2015, 18:03Hello Jo92,
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians and we will revert back to you with feedback.
Your Social Media reference number is SM164446.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians and we will revert back to you with feedback.
Your Social Media reference number is SM164446.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply04 Nov 2015, 18:03
Official
Hello Jo92,
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians and we will revert back to you with feedback.
Your Social Media reference number is SM164446.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians and we will revert back to you with feedback.
Your Social Media reference number is SM164446.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***