Pathetic Service

The 5 stars measure the pathetic service provider called Telkom. I reported a fault on my Adsl and phone line on 20 November. A technician fro Open Serv came out on the 27 January and advised that there was nothing he could do as the contract I have is for a 4meg line and the line speed is only 2 mega as the transmitter was over 5km away.Telkom sold me this package 2 years ago as I have been having ongoing problems with my Adsl and have been out of service at least twice a year for over a month at a time. Although my service has been out for over a month on each occasion, Telkom only gives me part credit of one third of my bill. I have now refused to pay my account and asked that I be upgraded to fibre. Over 10 days has gone by and when I called I was told that my application was turned down as my account was not paid. I had logged a dispute on my account on 2 fronts. I cannot pay for a service I do not have and I have been paying for a 4 meg line in a 2 meg zone. I also called to have my service cancelled but they advised that I cannot do it telephonically. I am now 62 years and can honestly say that there is no entity more useless than Telkom. Telkom does not exist except for a bunch of happy chippies collecting the big bucks. I promise I can go on and on about my personal experiences with Telkom. Maybe I should write a book on the circus called TELKOM