Pathetic Service

My ADSL line was supposed to be installed on 29 October, the only information they supp**** me with is an order number and that they will arrive somewhere between 8 and 4. I took a day of work so that I can be be at home when they arrive, by 4pm I contacted telkom and they said that the tech tried to contact me but could not get hold of me which is absolute nonsense since I had my phone with me the entire time and had no missed calls.<br> <br> Th agent I was put through was very helpful and he rescheduled it for 31 October, between 9am and 12. I made sure to be home and to have my phone with be this morning and by 11am I still didn't hear anything, I contacted telkom using their \Chat to an Agent"feature on their website. I got through to Rosa and she told me that the technician has been dispatched and that he should contact me shortly. An hour later I still haven't heard anything and I tried to chat to an agent again"