PATHETIC SERVICE

I relocated and requested that Telkom relocate my line. My service was disconnect on the 29 December. On the 2nd January I received a sms stating the installation would take place on the 15th January. I arranged to have someone be at home for the technicians. Needless to say, Telkom never pitched. I contacted them the same afternoon, and they said they would escalate it. They said someone would contact me within 48 hours. After 48 hours I contacted them and was told anything up to 72 hours. This morning I once again contact Telkom as I had still not heard anything. The consultant has the nerve to tell me the next available appointment for installation was the 30th January.

How does that work. I mean I was not the one that broke the appointment.

The staff at Telkom shrug their shoulders and pass the buck onto the next.

What kind of service is this????????????????????????????????????????