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mustafa J

1 reviews | Active since Sept 2015

11 Jan 2018, 12:37

Pathetic Service

I placed an order online for the January deal. received a call from a lady who assisted. said i will receive confirmation withing 48 ours. i havent received any confirmation. i then call telkom and gave them the reference number i was given, and apperently it dint exist and my order is not showing on the system. horrible, pathetic service from telkom.

0
Replies (1)
Telkom
Telkom's reply05 Feb 2018, 12:21
Official

HI mustu07

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,