Pathetic Service

I had a Telkom line installed in Nov 2017 – to date I am not able to use my line at all. Since day one I have struggled with Telkom and I have to consistently call Telkom to follow up, to be told “it has been escalated” No one not even the manager calls me back. As a customer I am instructed to pay for my line every month but cannot make use of it… this is ridiculous. I cannot believe a major company such as Telkom delivers such poor service delivery. Let the customer not pay their bill they cut your line immediately.

Lets not talk about the poor service deliver from a consultant named: “Surprise Finger” – please do ne a favour Telkom – relook at the staff you employee they give you a poor name. I am so furious at this stage – I want to see if Telkom is going to cut my line as I refuse to pay them.