LP
Llewelyn P

1 reviews | Active since Nov 2013

22 Oct 2015, 13:01

Pathetic Service

How Ironic that you guys a communications company who never respond or communicate....with your clients.<br> You run these great campaigns on unlimited summer packages, however you do not have the infrastructure nor equipped with trained staff to handle this.I have been waiting for a month now to get my router in order to get my wifi activated and NO ONE can tell me when this will happen.All they do is transfer me from one dept to another.I am to cancel all of my contract with then as soon as possible.<br> YOU GUYS ARE ABSOLUTE PATHETIC !!!

0
Replies (1)
Telkom
Telkom's reply22 Oct 2015, 13:36
Official
Hello llew1,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM159952
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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