PATHETIC SERVICE

I HAVE NEVER EXPERIENCED SUCH HORRIBLE SERVICE IN MY LIFE!I APP**** FOR A CONTRACT PHONE WITH TELKOM AT SANDTON CITY,MY DOCUMENTS WERE TAKEN AND PROCESSED BUT WAS TOLD I'D RECEIVE A RESPONSE THE NEXT DAY.i RETURNED THERE THE NEXT DAY AND WAS TOLD EXCUSES ABOUT WHY THE APPLICATION WAS STILL PENDING.I RETURNED THE NEXT DAY ONLY TO FIND THE STORE CLOSED FOR RENOVATIONS!!!THIS WAS NEVER SAID OR MENTIONED!WHY WAS I NOT TOLD WHEN I APP**** THAT THE STORE WOULD BE CLOSING FOR RENOVATIONS.I TRIED TIRELESSLY TO CONTACT TELKOM BUT THEIR PHONES JUST RING OFF THE HOOK.I POPPED IN AT THE GLEN AND WAS TOLD MY APPLICATION WAS APPROVED, NO COMMUNICATION HAD BEEN MADE WITH ME AND TILL THIS DAY I HAVE NOT HEARD ANYTHING FROM TELKOM!THE LADY AT THE GLEN CALLED BUSISIWE MALINGA SAID SHE WOULD ORDER A PHONE FOR ME AND THE CONTRACT WOULD THEN MOVE TO THE GLEN.I WAS NOT TOLD WHEN TO EXPECT THE PHONE,WHETHER IT HAD BEEN ORDERED OR NOT AND WHAT WOULD HAPPEN FROM HERE ON!I HAVE BEEN CALLING THE GLEN TELKOM SINCE YESTERDAY BUT THE PHONE JUST RINGS OFF THE HOOK!MY BIGGEST FEAR IS THAT MY ACCOUNT MIGHT GET DEBITED FOR A PHONE I DONT EVEN HAVE.TELKOM IS PATHETIC TO SAY THE VERY LEAST!SUCH INCOMPETENCE!