Pathetic Service

Good day I app**** for wifi from Telkom in April 2017, I went to Mozambique and came back and heard nothing from them, they then came in May to my home to have the cables or wires installed. The outsourced technicians then said they needed to go up to the box to check something, that took about an hour and they returned to say that a Telkom technician would have to come out as there were no cables. We since then heard ****** all from Telkom, I have spent up to 20 minutes calling their call centre with no luck of call centre agent answering, I even went to Swaziland and back and have still not heard a thing, I am so annoyed as Telkom is supposed to be this big company but yet they don't care about their customers. I am not sure if they went to China to check for the cables, I then called last week and I was told a technician would contact me by the end of the week and we have not received any calls. I want feedback, I am starting to lose my patience now with Telkom and have had many people speak about the same problem, Telkom has a don't care attitude about its customers. I WANT RESULTS or I will go to the media,