Pathetic service

I am as ****ed as hell. The client services consultant (call centre)Thularebona (unsure of spelling) did not have even try to best represent Telkom. I have been receiving unnecessary sms's requesting a payment that has been made already. All he could say was "i dont know when the sms's will stop, the sms's are automated and therefore I must ignore them." Why cant you fix your damn system?.. oh and fix your unprofessional staff who speak over when im the one who actually made a call. I regret being your customer.. I would never recommend your contract packages to anyone.