PATHETIC SERVICE!!!

I've got two telkom lines currently at my residence. The one is an ADSL and the other being Prepaid Waya Waya ***). I've had the *** for years and just because I forgot to pay the prepaid rental this time, Telkom has the audacity to delete my number without even asking me. I wasn't even informed that my rental was due for the year. In fact I did not receive any call from them nor did they bother to even sms me. Is this how Telkom treats its loyal clients??? In the past they used to charge interest for late payments but now they just delete numbers without asking clients. I guess its because they offered the Prepaid Waya Waya lines at such a cheap price now they just phasing it out to make more profits. Reconnect my number or delete both my lines not just one.. Really disgusted at the service!!