JT
Jerome T
1 reviews | Active since Jul 2010
05 Oct 2015, 10:34
Pathetic service!!!
My home ADSL line has been non operational since the 25th September, multiple calls have been logged and not one technician or person on behalf of Telkom has called me back since! I have had to call into their pathetic call centre myself, only to be told \the technicians have been testing your line".<br> I run a business from home and require my ADSL line to operate. The non operation of my ADSL line is now heading into week number 2 and still no one from Telkom has called me back"
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Replies (1)Telkom's replyOfficial
05 Oct 2015, 12:28Hello jidou13,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152663
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152663
Regards
Luleka
Telkom Social Media Team
Telkom's reply05 Oct 2015, 12:28
Official
Hello jidou13,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152663
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152663
Regards
Luleka
Telkom Social Media Team
