MW
Marc W
1 reviews | Active since Jan 2014
25 Sept 2015, 08:20
Pathetic Service
Today marks 7 days that we've been without Internet. Every month we experience down time, but this is just rediculous. Our clients are frustrated because we're unable to respond to emails, we're unable to pay suppliers, view our latest statements or do banking. We called in and received this Ref 77cxz220915. I refuse to pay a full months subscription and am seriously considering closing all my accounts with Telkom. I've had it.
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Replies (1)
Telkom's replyOfficial
25 Sept 2015, 08:31Hello marwill87,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149001.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149001.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply25 Sept 2015, 08:31
Official
Hello marwill87,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149001.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149001.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***