Pathetic Service

In February of this year we had a severe storm in my area and as a result my telephone stopped working. After reporting the fault a technician arrived, and after a while said that the fault was in the exchange, as it was flooded due to the storm. The technician advised that others were busy and that the issue would be resolved shortly. Weeks went by and my phone was still not working.<br> I went to the Telkom offices in Westgate and was told that there was no fault registered - I explained the chain of events above but the consultant was adamant that I had not registered a fault. I then registered another fault and after a few weeks followed up on it and was told that the issue was resolved and the fault closed. My phone was still not working and nobody had come out. I re-registered another fault in April