Pathetic service

On 4 September 2015, I received a notification via SMS that my home account had been cancelled (landlines & ADSL) for no particular reason. After 4 visits to Garden Route Mall branch, no success prevailed. I am completely disgusted by the attitude of, and the manner in which the *********** branch manager approached the situation. The branch manager literally just threw his hands up in the air, indicated there is nothing that can be done about the situation, and that the issue lies with the technical department, who appears to be a group of buffoons, running a circus. This is an indication that the business communication within Telkom is absolutely pathetic. Currently I am still without service, while being part of the directorship of an international web-based marketing company, Telkom has made it impossible for me to deal with any queries/matters that arise after hours. Service received from Telkom is lamentable, and comparable to some of the worst I've experienced. Despite making them aware that they are compromising my business, the manager showed no interest in rectifying the matter in a professional/orderly manner. Get your house in order, or I will change ISP's asap.