PATHETIC SERVICE

Took cellphone contract at Umhlanga branch but never receive monthly 500 meg data. Phoned call centre on 1 Sept who promised to resolve in 72 hours but nothing happened. Called on 4 Sept and was told matter with back end dept and nothing done yet. Called on 5 Sept and call centre agent first said will take 72 working hours that is 7 days . When questioned further he said will take 9 working days. Told him to send me cancellation documents. He agreed Telkom messed up and I have bought prepaid data but used in different cellphone as cannot trust Telkom service any more.<br> <br> Pathetic call centre management as case was opened and not prioritized to resolve. I pay debit order on time and expect proper service. <br> <br> Bunch of useless idiots.