Pathetic service

On the 27 August I went to the telkom store to open an adsl account.the technician came to do the instalation o the 3 September.he said they need to do something at the exchange and then the line would work.that when I get home from collecting the router I will be able to go online.when I got home the line was not working.i called telkom the next day and they advised that it will be sorted out that day and all would be fixed.i got home from work and the line was still not working.i then spent over 70 minutes on my cellphone with telkom trying to get it sorted with every department transferring me to a new department saying they can't fix it.eve tually one department said it would be fixed on Saturday and it still isn't working.i called again and the consultant said I need to pay a deposit (which I paid at the store on the 27 August?).<br> <br> It is now 15H00 and the line is still not working. The service has been terrible. How is telkom still in business with the worst service I have ever experienced. If I had know this is what was going to happen I would never have gone through telkom for Internet or anything in that fact.