HK
HC K

1 reviews | Active since Sept 2015

03 Sept 2015, 08:24

Pathetic service

I am trying to move from Telkom to Axxess as our ISP, but Telkom does not want to release our line in order for Axxess to take over. It used to take only 5 minutes. I am waiting for 5 days already. And NOBODY seems to be able to fix it. And do not get me started on the waiting time when you phone the call centre. Hopeless.

0
Replies (1)
Telkom
Telkom's reply03 Sept 2015, 08:41
Official
Hello HennieRooibaard,

Thank you for making contact with us

Be assured our Technical Team will be intouch to assist.

Ref SM141873

We do apologise for any inconvenience caused.

Regards,
Didi
Telkom Social Media Team
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