Pathetic service

I complained on the 14/08/2015 about the undisclosed usage of my data. I got feedback on the 14/08/2015 stating that it is referred to the relevant department, todate no one has contacted me.<br> <br> Does telkom respect small businesses? NO<br> <br> today i got a message that only 2g is left. After receving 20g for the last five years which is only used for emails predominately. After me changing the wifi password. Telkom still cant explain what my data was used for. I am absolutely disgusted with their service